Amazon’s Alexa may delete your voice recordings but it keeps the automatically produced transcripts in the company’s cloud, according to reports.
According to CNET report, all the voice commands said to the virtual assistant should be deleted from the server, but the company saves all the text logs.
The company stores all its data on its cloud servers, which could not be deleted by the users. Meanwhile, the company claims that they are working to make the data inaccessible.
“When a customer deletes a voice recording, we also delete the corresponding text transcript associated with their account from our main Alexa systems and many subsystems, and have work underway to delete it from remaining subsystems,” an Amazon spokesperson said in an email.
After revelation of the report, more than a dozen consumer advocacy groups plan to file a complaint against the company with the Federal Trade Commission.
The company is violating federal laws as they are not seeking parental consent before collecting data on children through Echo devices.